Laws which supports consumers

The Government has specially taken care to given the information about the rights of the consumers. Two Information centers are started in Hyderabad district specifically for this purpose working under the Department of Civil supplies. One is available in the premises of Hyderabad district collector ate and another one is at Padmarao nagar, Secunderbad. The telephone number of Hyderbad information centre is 23203030 where as the phone number of Secunderabad center is 27505999. These offices are functioning under the keen observation of the Twin cities chief rationing officer.

Various Consumer laws

Indian penal code 1860

The shop keepers who are doing malpractice in weighing of consumer goods and the shop keepers who are selling the foods and drinks which harm the human body and the people who are manufacturing the items with branded logos will be punished under this section.

Sale of Goods Act 1930

The buyer has to sell the goods with warranty. If the buyer sold the good without following the standards then he will be punished with this act. The punishment is penalty and may be imprisoned.

Drugs and Cosmetics Act 1940

This act is framed to control the buying and selling of drugs and cosmetic goods. The sale and purchases related to drugs and cosmetic good should be done under this act only.

Drugs and Music Remedies Act 1954

This act will give the confidence to the public that the actions will be taken on those who perform dangerous activities.

Food poisoning and control act 1954

This act was amended in the year 1985 for the people those who try to spoil the food product by processing for a long time will be punishable.

Civil supplies act 1955

The consumers those who store the basic needs illegally or selling the goods more than MRP or transferring the goods to the black market are punishable under this act.

MRP Act 1969

This act was framed for those consumers who are doing their business with fake advertisement, wrong information are punishable.

Hire purchase act 1972

Those who are selling the items, furniture in installments has to charge the interest as per the standards and prices.

The standards of Weights and measures act 1976

This act is designed for the proper maintenance of goods details on the packet which is packed. The details like MRP, Date of Manufacturing, Quantity, Date of Expiry etc.

Bureau Indian Standards Act 1986

This is designed to order the consumers that everyone has to follow the standards given by the Indian Bureau of Standards

Environmental Protection Act 1986

if there is any harm to the environment then he had right to complaint under this act and if the action is not taken in 60 days the same person has right to complain for the delay of action. If anyone violate this act then he is punishable and may be imprisoned

Railway claims tribunal 1987

Complaints regarding the train journey and the problems raised during transportation can be solved under this act.

The cable television network (Regulation) Act 1995

This act amended in the year 2004 and says that if any cable operator who is offering cable television network violates the rules and do not follow the necessary steps are punishable under this act.

Information technology act 2000

This act is applicable for those who try to forgery the advanced technological knowledge are punishable under this act.

Indian electricity act 2003

This act is use full to the electrical consumers. The issues like problems in power supply, generating bills, transmission faults are included in this act.

Whom to contact

• For the complaints like less measure, imposing extra rates on MRP they have to contact “Controller of Legal Metrology department. There contact numbers are 27612170, 27508367
• For the complaints like lack of quality of the goods has to contact the officer of Food controller, Narayanaguda. Their phone number 27560191
• For Fake medicines contact Controller of Drugs, Vengalarao nagar. Their phone number 23713563
• For pollution related complaints they have to contact Pollution control board, vengalarao nagar. Their phone number is23748003
• For petrol bunks and ration shops related complaints they has to contact cooking gas complaint cell, Secunderabad. Their phone number is 23447770
• For the cases like selling fewer standards of ISI standards goods and other issues contact Bureau of Indian Standards, Nampally. Their phone number 23201052
• For the complaints related to distribution of Water supply and billing problems they has to contact Water works office. Their toll free number is 155313
• For the complaints related to Electric distribution and billing problems has to contact AP Transco. Their toll free number is 155333
• The complaints regarding the improper and reckless driving are to be given to the RTC complaint cell , golkonda cross roads and its contact number is 27617571

Helping Hand:

The people can contact the consumer forum for justice and for proper action to be taken. For complaining in the consumer forum the citizen had to give the particular details at Hyderabad consumer forum, Chandra vihar complex, MJ road, Hyderabad. Tel: 24733368

Related Tags :

• bureau of indian standards Grievance Cell
• aptransco complaint no vengalrao nagar
• weights and measures office padmarao nagar hyderabad address
• punishmnt on selling on more than mrp
• LAWS
• hyderabad water works complaint toll free numbers
• electricity complaints hyderabad tollfree
• district consumer forum hyderabad
• consumer rights
• consumer laws

One Response to “Consumer Laws | Addresses to give consumer complaint”

1. Ravi teja says:

   21/05/2010 at 7:23 pm

   What is the age limit to contact to these numbers